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High-Trust Teams Create High-Trust Communities
Note: This post is part of my ongoing series on the Five Elements of High Performance Communications—one element, three quick hits, all summer long.
Jul 2
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Will Hampton
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High-Trust Teams Create High-Trust Communities
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June 2025
Borrowing, Better: What We Learned at GGF Office Hours
From meme reuse to award submissions, here’s the good, the bad, and the nope of 'stealing ideas' in local government comms
Jun 27
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Will Hampton
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Borrowing, Better: What We Learned at GGF Office Hours
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Q: When residents line up to vent, what separates confident leaders from defensive ones?
A: A strategic plan they can point to before things get loud.
Jun 25
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Will Hampton
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Q: When residents line up to vent, what separates confident leaders from defensive ones?
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0:42
From Pushback to Buy-In: How Amarillo Built a Comprehensive Plan People Could Trust
In a community wary of top-down planning, Amarillo won support by going grassroots, with precision, persistence, and plain language
Jun 20
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Will Hampton
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From Pushback to Buy-In: How Amarillo Built a Comprehensive Plan People Could Trust
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No One Fights for a Strategic Pillar. But They’ll Fight Over a Stoplight
A Good Governance Brief on High Performance Communications—building trust through clarity, consistency, and the long game.
Jun 18
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Will Hampton
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No One Fights for a Strategic Pillar. But They’ll Fight Over a Stoplight
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Saddle Up and Take It Home: Five Voices from TAMIO 2025
From planning tools to accessibility overhauls, here’s what stuck with five local gov communicators, and how they’re turning lessons into action.
Jun 13
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Will Hampton
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Saddle Up and Take It Home: Five Voices from TAMIO 2025
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How Trusted Public Leaders Navigate Complexity with Clarity
Strategic plans aren’t just for guidance. They’re for gutsy, unified communication when it counts
Jun 11
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Will Hampton
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How Trusted Public Leaders Navigate Complexity with Clarity
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Reader Favorites: Two Posts That Still Hit Home
It’s a big week for Good Government Files.
Jun 6
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Will Hampton
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Reader Favorites: Two Posts That Still Hit Home
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Two Years, Two Favorites + One Invitation
This week I’m at the annual TAMIO conference in Fort Worth, reconnecting with some of the best local government communicators in Texas.
Jun 4
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Will Hampton
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Two Years, Two Favorites + One Invitation
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May 2025
High Five with Fred Presley: The Whistleblower Who Came Back
A city manager’s journey through conflict, burnout, and reinvention—and the lessons he’s carrying forward in Wethersfield, Connecticut
May 30
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Will Hampton
3
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High Five with Fred Presley: The Whistleblower Who Came Back
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What Happens When You Treat Citizens Like Councilmembers
To plan for the next 10 years, Round Rock asked residents to weigh service levels, trade-offs, and the true cost of what they wanted
May 28
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Will Hampton
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What Happens When You Treat Citizens Like Councilmembers
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From Lifeless to Liked: How High Performing Governments Tell Better Stories
Trust isn’t built with more content. It’s built with the right content.
May 23
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Will Hampton
3
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From Lifeless to Liked: How High Performing Governments Tell Better Stories
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